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COVID-19: Ordering at SAM

Dear customer,

You can count on our customer service
Our customer service team will remain available on a daily basis from 9.00 to 16.30. If you have any questions about our products or your order, feel free to contact us. We are happy to help.

Delay due to Covid and Brexit
Our warehouse in The Netherlands is open and operational. This means that you can place orders like you are used to and we will ship it as soon as possible. Though due to Covid and Brexit issues all UK en Ireland orders will be heavily delayed. If you place an order we will keep you updated by e-mail about the delivery status of your order.

In case of a delivery address in a difficult to reach or quarantine area
When your order is to be delivered in such an area, it might not be possible for us to deliver your order within our regular projected time frame. In such cases, we will keep your order on hold until delivery is possible. As soon as your delivery address is cleared for shipping, we will proceed with shipping your order immediately.

With kind regards,

Customer service
SAM online stores